Privacy Policy

This Privacy Policy explains how HouseTune Works, a DBA of Ctrl Shift Home LLC, handles information on https://housetuneworks.com.

Information collected

When you use our contact form, you may provide your first and last name, email address, mobile number, maintenance topic, home area, reminder frequency, a message, and SMS preferences. When you choose an SMS category, we record the selected category, consent timestamp, source page, consent disclosure version, user agent, and, where available, IP address.

How information is used

• To respond to your home maintenance questions.
• To send only the SMS categories you selected.
• To keep records of consent and opt-out requests.
• To maintain and improve the website.

SMS communications

SMS is optional. Marketing texts share preventive home-care tips, seasonal maintenance resources, minor improvement ideas, and featured checklists. Account notifications confirm enrollment, deliver requested upkeep reminders, acknowledge saved tasks, and communicate messaging preferences. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See the SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes contractors, service providers, lead aggregators, and third-party marketers. A phone number entered without selecting an SMS category is not treated as SMS consent.

Cookies and analytics

Our hosting may use basic technical logs and cookies needed to deliver the website. If we add analytics, they will be used only to understand site usage in aggregate.

Data retention

We keep inquiry and consent records only as long as needed to respond, honor your preferences, and meet recordkeeping obligations.

Opt-out rights

You may opt out of SMS at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT. You may also email support@housetuneworks.com to ask about or remove your information.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Children's privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

Third-party links

Links to other websites are provided for convenience. We are not responsible for their privacy practices.

Policy changes

We may update this policy and will post the revised version on this page with a new date.

Contact information